Terms and Conditions

Please note: not all products supplied by Aaron & Robert Technical Services LLC are designed for lifting; where this is a consideration, please discuss it directly with our team before ordering.

1. General

1.1 References to the "Company" mean Aaron & Robert Technical Services LLC. References to the "Purchaser" mean any person or body placing an order with the Company for goods. References to "goods" include products, parts, or services rendered.

1.2 All goods are sold subject to these terms and conditions unless otherwise agreed in writing by an authorised officer of the Company.

1.3 Any information on performance is based on testing and past experience; the Company's liability for failure to achieve stated results is limited to accepting the return of the equipment in exchange for a credit note, unless a result is specifically guaranteed in writing. The Purchaser is responsible for confirming the goods are suitable for their intended purpose.

1.4 Descriptions, specifications, drawings and photographs are approximate and representative only; minor deviations may occur without affecting the contract.

1.5 The Company may make design or manufacturing improvements without prior notice, and may substitute an equivalent fitment where a specified item is unavailable.

2. Prices and Payment

2.1 Prices are exclusive of VAT unless stated otherwise.

2.2 Prices charged are those prevailing at the date of dispatch, unless the Company agrees otherwise in writing prior to dispatch.

2.3 Delivery costs are not included in quoted prices unless expressly stated.

2.4 Payment terms will be confirmed in writing at the time of order unless otherwise agreed.

3. Delivery

3.1 Delivery estimates run from the date the order is received; the Company is not liable for loss caused by delivery delay.

3.2 Damaged or short deliveries must be reported in writing within 14 days of delivery; the Company will, at its option, repair, replace or credit the affected goods.

3.3 Any non-receipt of goods must be reported in writing within 15 days of the related invoice, or the Company's liability is limited as set out in these terms.

4. Transfer of Property

4.1 Risk in the goods passes to the Purchaser on delivery to them, or to a carrier or agent acting on their behalf.

4.2 Ownership of goods does not pass to the Purchaser until the Company has received payment in full for those goods and any other sums due from the Purchaser.

4.3 Until ownership passes, the Purchaser must store the goods separately, keep them identifiable as the Company's property, and insure them on the Company's behalf.

4.4 The Purchaser may resell goods before ownership passes only in the ordinary course of business, accounting to the Company for proceeds owed.

5. Cancellation or Variation of Orders

5.1 Once an order has been acknowledged, cancellations or variations require written agreement from an authorised officer of the Company, and the Purchaser will be responsible for any costs the cancellation or variation causes the Company.

6. Return of Goods

6.1 Goods may only be returned with prior written permission, and may be subject to handling, re-stocking and transport charges.

7. Governing Law

7.1 The Company's liability in contract or tort is limited to what is expressly provided in these conditions. [[Confirm: these terms should state they are governed by UAE law and subject to Abu Dhabi courts — replace before publishing]]

8. Severance

8.1 If any provision of these conditions is found invalid or unenforceable by a competent authority, the remaining provisions continue in full effect.